Fintesk Data Sub-processors
Status: Current as of November 27, 2025.
Important Notice: The original version of this document was written in Spanish. Any other version available in other languages should be considered a translation. In case of discrepancy, the provisions of the Spanish version shall prevail.
Introduction
Fintesk may use sub-processors to support the provision of services ordered by a Client. This page provides important information about the identity, location, and role of each sub-processor, as well as the type of data they process.
1. Third-Party Sub-processors
Infrastructure and Hosting
These providers are fundamental to the basic operation and security of the platform.
| Sub-processor | Entity Country | Transfer Mechanism | Applicable Service | Type of Personal Data |
|---|---|---|---|---|
| DigitalOcean LLC | USA | DPA | Hosting and CDN services in Europe and the USA (depending on Client location). | All Client Data stored, as defined in the Terms of Service. |
| Cloudflare, Inc. | USA | DPA | Content distribution, security, abuse prevention, and DNS services. | End-User or Agent IP address. |
Feature Specific Providers
These providers enable optional or specific features within Fintesk.
| Sub-processor | Entity Country | Transfer Mechanism | Applicable Service | Type of Personal Data |
|---|---|---|---|---|
| Messagebird UK Ltd. | United Kingdom | DPA | Provider for the Live Chat feature in LeadBooster. | Encrypted conversations sent through the Live Chat feature. |
| Google LLC | USA | DPA | Provider for AI features (email summarization, generation, data analysis). | All Client Data that the Client chooses to process in AI-powered features. |
| Mailgun Technologies, Inc | USA | DPA | Provider for the Simple Email feature | Emails sent using the feature. |
Customer Support Services
Sub-processors involved when you request technical support.
| Sub-processor | Entity Country | Transfer Mechanism | Applicable Service | Type of Personal Data |
|---|---|---|---|---|
| Splashtop Inc. | USA | DPA | Screen sharing and co-browsing to resolve issues. | Data that the Client chooses to share during screen sharing sessions. |
2. Fintesk Affiliate Sub-processors
The Fintesk group does not have affiliate sub-processors.
3. Data Hosting Locations
Fintesk currently hosts its data in the following AWS regions:
- US East
- US West
Data Center Assignment
To optimize performance and compliance, new sign-ups are primarily hosted in:
- USA
Note: Due to external conditions (such as IP mappings), company accounts can be hosted in data centers different from the default ones. To confirm the exact location of your company's data, please contact the Support team.